Volunteer Receptionist

The Women's Center of Wake County is the only day shelter exclusively for single women experiencing homelessness in Wake County. 100% of our guests are experiencing homelessness, 66% have no income. All our clients are women (or female identifying), with more than 50% identifying as a woman of color. More than 85% of our guests have severe or persistent mental illness (SPMI) and 91% have histories of sexual assault. Every person we serve comes from at least one historically marginalized group.

The Volunteer Receptionist will serve as the first point of contact with guests, community partners, and staff in creating a welcoming environment. The incumbent will regularly complete a range of clerical and administrative tasks.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Answer phones and greet visitors, volunteers, and donors;
• Assist with sign-in process of donors, volunteers, and community partners;
• Interact with clients and assisting them as needed;
• Assist with sign-in process of clients;
• Interface with outside agencies and our community partners frontline staff;
• Assist with in-kind donations;
• Other duties as assigned.